Keadilan Organisasi sebagai Peramal terhadap Kepuasan Kerja
Organizational Justice as a Predictor of Job Satisfaction
Keywords:
Keadilan Organisasi, Kepuasan Kerja, SmartPLSAbstract
Keadilan organisasi terdiri daripada dua elemen utama yang terpenting iaitu keadilan pengagihan dan keadilan prosedur. Kajian terkini dari sudut pandang sokongan organisasi mengetengahkan bahawa pelaksanaan kedua-dua elemen keadilan organisasi ini memberi kesan terhadap tingkah laku pekerja terutamanya kepuasan kerja. Sungguhpun telah banyak kajian seumpama ini dilaksanakan, peranan keadilan organisasi sebagai pemboleh ubah peramal masih kurang dibincangkan dalam konteks tanggapan sokongan organisasi. Oleh yang demikian, kajian ini dijalankan bagi mengenalpasti hubungan di antara keadilan organisasi dengan kepuasan kerja terhadap kakitangan di salah sebuah Pejabat Setiausaha Kerajaan Negeri di Malaysia. Data yang diperolehi telah dianalisa melalui perisian SmartPLS. Hasil analisis mendapati bahawa kemampuan pihak pengurusan dalam melaksanakan keadilan pengagihan dan keadilan prosedur yang teratur telah dilihat meningkatkan kepuasan kerja dalam organisasi yang dikaji. Seterusnya, kajian ini turut membincangkan implikasi kajian terhadap teori, kaedah penyelidikan dan pengamal organisasi.
Organizational justice consists of two main elements, which are distributive justice and procedural justice. Recent research from the perspective of organizational support highlights that the implementation of these two elements of organizational justice affects the employees’ behavior, especially job satisfaction. Although many studies have been carried out, the role of organizational justice as a predictor is less discussed in the perceived organizational support context. Therefore, this study was conducted to identify the relationship between organizational justice and job satisfaction among staff at one of the State Secretary Offices in Malaysia. The data obtained were analyzed using SmartPLS software. The results show that the management’s ability in executing the distributive justice and procedural justice systematically was seen to increase job satisfaction in the organization being studied. Besides, this study also discusses the implications of the study towards the theory development, research methods and organizational practitioners.
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