Peranan Komunikasi Dalam Mengurangkan Konflik Kerja-Keluarga: Tinjauan Ke Atas Jururawat Di Selangor
The Role of Communication in Reducing Work-Family Conflict: A Survey on Nurses in Selangor
Keywords:
konflik kerja-keluarga (WFC), Konflik keluarga-kerja, Teori Sempadan, Komunikasi KeluargaAbstract
Konflik kerja-keluarga (WFC) telah mendapat perhatian penyelidik berikutan kesan negatif WFC terhadap domain kerja (i.e tekanan kerja), keluarga (i.e kepuasan perkahwinan) dan individu (i.e kesihatan). Kajian lepas lebih memberi penumpuan dalam mengenalpasti faktor-faktor yang mengakibatkan WFC berlaku, manakala kajian faktor-faktor yang dapat mengurangkan WFC tidak begitu ketara terutamanya faktor daripada domain keluarga seperti komunikasi dalam keluarga. Justeru, objektif kajian ini ialah untuk menyiasat peranan komunikasi dalam mengurangkan WFC berlandaskan Theory Border. Kajian dilakukan ke atas sampel yang terdiri daripada 535 jururawat di 6 buah hospital awam di Selangor. Pengujian hipotesis dilakukan dengan menggunakan analisis Regresi. Hasil kajian menunjukkan komunikasi keluarga mempunyai kaitan negatif dengan WFC dan tidak ada hubungan dengan FWC.Iini membuktikan peranan komunikasi keluarga sebagai sumber penting dalam menangani permasalahan WFC.
Work-family conflict (WFC) has gained the attention of researchers due to the negative impact of the WFC towards work domain (i.e work stress), family (marital satisfaction) and individual (health). Past research focuses more on identifying factors that cause WFC to occur, while the study of factors that can reduce the WFC is still limited, especially factor from the family domain such as communication within the family. Thus, the objective of this study is to investigate the role of communication in reducing WFC. Based on the Border Theory (Clark 2000), communication has seen as an important factor that needs to be considered in order to reduce the WFC. Thus this study was conducted on a sample consisting of 535 nurses in six public hospitals in Selangor. Hypothesis testing is done by using regression analysis. The results revealed that family communication showed negative association with the WFC. The results of this study demonstrate the importance of family communication as a resource for addressing issues of WFC.
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